Virtual Environments for Learning typically include a FAQ (frequently asked questions) repository, built up from interactions between students and teachers. Based on Media Richness Theory, there is evidence that dynamic audiovisual demonstrations show advantages over text and still-image based tutorials. A protocol with a structured modus operandi seems suitable for those interactions. This paper accounts for a project startup, which will compare two communication procedures for building a low cost FAQ repository with screen-capture software CamStudio and YouTube. Six sample courses will compare highly structured protocol and a low one. We expect evidence in favor of a more structured protocol.